There are two Sessions screens. Sessions in the main navigation shows your own. Admin > Sessions shows every session in the account. Both work the same way.
The Sessions screen
The view: All my sessions, My active sessions, or one you've saved.
Started: a time window.
Kind: people, automation, or both.
System Type: installed systems or remote support.
A green dot means the session is still open.
Kind: HUMAN for a person, AUTOMATION for an AI agent or script.
Duration: counts up while the session is open.
Sessions shows sessions you started, sessions run by your API keys, and sessions on systems installed with your installation keys, so if you deployed a fleet, you see what happens on it.
Admin > Sessions shows the same thing for everyone in the account. It needs an admin role.
Session details
Click a row to see its details:
Status: Active or Ended.
Actor and Kind: who started it, and whether it was a person or automation.
Venue: the relay carrying the connection. See Venues and private venues.
It also shows where the session came from (IP address, OS and browser) and when it started and ended.
What to use each for
Sessions: at the end of the day, check My active sessions is empty, so you haven't left anything running.
Admin > Sessions:
Does the number of open sessions match the number of people working?
Who connected to this system, and when?
Is an automation key keeping sessions open too long? Sort by Duration and look at the top.
Open sessions cost money. See Control what you spend.